The charity Age UK has published a report ‘Later life in a digital world’. The research suggests that moving public services online without providing sufficient support for those who are ‘offline’ could be making it harder for some pensioners to access vital services and may deter people from seeking the support they need.
Age UK found that the majority of internet users questioned feel that the internet is hugely positive, making life easier, more convenient and cheaper, whilst also helping them to keep in touch with friends and family, and feel better informed.
However the Charity’s research with non-internet users revealed deeply entrenched barriers to using the internet. Many feel that the internet is ‘not for them’ and any benefits are outweighed by major barriers to being online.
Age UK supports those in later life who want to go online through taster sessions, on-going courses and outreach programmes.
Read the report here
Age UK press release